You are right about large companies doing things “without giving a reason or allowing you to challenge the decision”

Last year I was a member of a certain portal that involved monetary transactions. Somehow something went wrong on their side and I saw errors in their reporting in my GUI. I knew that either someone was hacking the system or that they had some internal vulnerability issues. I got an email from a bot telling me that my account was suspended. It was amazing because a bot made these decisions and everyone knows you cannot reply to a noreply email bot. Even trying to find a name or number for someone to talk to was impossible.

Anyway, I was fortunately able to document the information with links to third party verification which I began posting on a blog asking if anyone had experienced this. Immediately after that my account was restored by a member of the security department from that company. They sent me a message kind of saying “We will let you back, but don’t do it again!” This message infuriated me because it meant that if I continue with their services I am admitting that I had something to do with what went wrong

It seems that when your are dealing with large corporations who are using bots and not people to do the work, you can’t do anything if you get on the wrong side of a stick. Well, actually you can but it is so time consuming!

Hi Brian. Yes, I do get that point. What I was saying on the other hand is spam on Facebook and Twitter itself, not in the search results. Nonetheless, I do believe that Facebook and Twitter also have spam filters in their arsenal so I might be wrong.